Cash-out: converting Gems (diamonds) to real-life cash

When users gather enough Gems, they become eligible to cash them out to real life money. The minimum cash-out amount is currently 22000 Gems for $100, and we pay our esteemed broadcasters through Payoneer, a quick and easy payment processor where they can receive, spend or withdraw their earnings. The cash-out option is available on our Website. To request a cash-out, simply follow these steps:

  1. Navigate to www.streamago.com from a desktop computer
  2. Log in to your Streamago account
  3. Find the My Wallet section in your Settings (accessible by clicking your name in the top right corner)
  4. Click the cash-out option you prefer
  5. Enter a valid email address that you frequently read
If it's your first cash-out using that email address, we will contact you in several business days on the email address you entered, with information on how exactly you'll receive your payment. Please ensure that you also check your spam folder!